Terms &
Conditions

01

Who We Are

Rob Waterhouse / robwaterhouse.co is operated by Tarpin Finance Pty Limited (ABN 84 622 556 423), with its registered address at Suite 1, 185 Gloucester Street, The Rocks, New South Wales, 2000, Australia. Tarpin Finance holds New South Wales Wagering Licence No. 3297/2023/WB and is authorised to provide wagering services under applicable state and territory legislation.

02

Eligibility

To open and maintain an account with Rob Waterhouse, you must:

• Be at least 18 years of age.
• Be a resident of Australia or otherwise legally permitted to use our services.
• Provide accurate and complete personal information during registration.
• Not be self-excluded through BetStop or any other exclusion scheme.
• Not be acting on behalf of another person.
• Not be a prohibited person under the Interactive Gambling Act 2001 (Cth) or any applicable state or territory legislation.

Rob Waterhouse reserves the right to verify your eligibility at any time and to close accounts that do not meet these requirements.

03

Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Each customer may hold only one account. Rob Waterhouse may suspend or close accounts in the following circumstances:

• Duplicate accounts detected.
• Suspected fraudulent activity or identity misrepresentation.
• Failure to complete identity verification within the required timeframe.
• Breach of these Terms and Conditions.
• At the customer's own request.
• Where required by law, regulation or a direction from a regulatory authority.

If your account is closed, any balance remaining after the settlement of open wagers will be returned to you, unless the funds are suspected of being linked to unlawful activity.

04

Deposits & Withdrawals

All deposits must be made using debit cards or approved payment methods. Credit cards and credit-based payment methods are not accepted for wagering in accordance with the National Consumer Credit Protection Amendment (Gambling) Regulations.

Deposits are processed in Australian dollars. Minimum and maximum deposit amounts may apply and are displayed during the deposit process.

Withdrawals are processed to the same payment method used for the most recent deposit, where possible. Rob Waterhouse aims to process withdrawal requests within one business day, although processing times may vary depending on the payment provider. We reserve the right to request additional verification before processing a withdrawal.

05

Bets & Pricing

Rob Waterhouse offers fixed-odds wagering on sports and racing markets. Prices are set at the time your wager is placed and confirmed. We reserve the right to refuse, limit or cancel any wager at our sole discretion, including where we reasonably suspect an error in the pricing or the event information.

Minimum and maximum wager amounts apply and may vary by market. Rob Waterhouse may impose individual wagering limits on any customer account.

Once a wager has been confirmed and the event has commenced, it cannot be cancelled or amended unless expressly permitted by a specific product feature.

06

Settlement

All wagers are settled in accordance with the official results as determined by the relevant governing body. Rob Waterhouse will use reasonable endeavours to settle wagers promptly following the conclusion of an event.

6A — Void Bets

A wager may be voided in the following circumstances: where an event is abandoned, cancelled or postponed beyond the scheduled date; where a participant is withdrawn before the event commences (subject to deduction rules); where a pricing or technical error has occurred; or where we reasonably suspect the wager is connected to fraudulent or manipulative conduct.

6B — Multis

Multi (accumulator) wagers combine two or more selections into a single bet. All selections must win for the multi to be successful. If one or more legs of a multi are voided, the multi will be recalculated at the reduced number of legs. Dead-heat rules apply to individual legs as described in the relevant market rules.

6C — Maximum Payout

Maximum payout limits apply to all wagers and vary by sport, market type and event. The applicable maximum payout is displayed at the time the wager is placed. Where a wager would exceed the maximum payout, Rob Waterhouse reserves the right to limit the stake or the return to the applicable maximum.

07

Responsible Gambling

Rob Waterhouse is committed to promoting responsible gambling. We provide a range of tools to help you manage your wagering activity, including deposit limits, loss limits, wager limits, session time reminders, reality checks and voluntary self-exclusion. You may also register with BetStop — Australia's National Self-Exclusion Register — to exclude yourself from all Australian online wagering providers.

7A — Anti-Money Laundering

Rob Waterhouse complies with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and associated rules. We are required to verify the identity of all customers, monitor transactions for suspicious activity and report suspicious matters to AUSTRAC. We may freeze or close accounts and withhold funds where we reasonably suspect that activity on an account is connected to money laundering, terrorism financing or other unlawful conduct.

08

Liability

To the maximum extent permitted by law, Rob Waterhouse excludes all liability for any loss or damage arising from your use of our services, including but not limited to indirect, incidental, special or consequential damages.

8A — No Guarantees

Rob Waterhouse does not guarantee that the platform will be available at all times, error-free or free from interruption. We do not guarantee the accuracy, completeness or timeliness of any information, including odds, results and market data. Planned maintenance windows may result in temporary service interruptions.

8B — Refusal and Limits

Rob Waterhouse reserves the right to refuse, limit or cancel any wager, close or suspend any account, or refuse to open an account, at its sole discretion and without obligation to provide a reason, subject to applicable legislation and regulatory requirements.

8C — Tax

Customers are responsible for any tax obligations arising from their wagering activity. Rob Waterhouse does not provide tax advice. We recommend that you consult a qualified tax adviser regarding the taxation of wagering winnings in your jurisdiction.

09

Changes & Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales. Rob Waterhouse may amend these terms at any time by publishing the updated version on robwaterhouse.co. Your continued use of the platform after any amendment constitutes acceptance of the revised terms.

9A — Inactivity

If your account is inactive for a continuous period of 12 months or more, Rob Waterhouse may classify the account as dormant. We will attempt to contact you before applying any dormancy measures. Dormant account balances will be dealt with in accordance with the applicable unclaimed-money legislation.

9B — Severability

If any provision of these Terms and Conditions is found to be invalid, illegal or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid, legal and enforceable while preserving the original intent.